Onsite Service & Support
- Details
- Category: Pricing
Onsite Service & Support
Onsite Labor
This is our standard onsite labor rate. One hour minimum on onsite service, billed in half hour increments thereafter. Calls located more than 15 miles away from Full Access will be charged a travel fee.
- Residential Onsite Service: $95/Hour
- Commercial Onsite Service: $95/Hour
- After Hours Support $125/Hour
Advanced Server Support
This is the labor rate for advanced onsite server support. We support all Microsoft Server Operating Systems.
- Advanced Server Support: $95/Hour
Networking & Cable Installation
We can design, install, and maintain your office's network. We offer free quotes on networking jobs.
- Network Cable Installation: $135/Drop
Onsite Travel Fees
Service calls located 15 miles or further from Full Access will be charged an onsite travel fee on their first hour of support.
- 0-14 Miles: No Charge
- 15-29 Miles: $25
- 30-39 Miles: $35
- 40-49 Miles: $50
- 50-60 Miles: $65
- 60+ Miles: Call For Quote
Computer Pickup & Delivery
Let us deliver your computer onsite and reconnect all the peripherals - cables, speakers, printers, etc. We'll test your computer after we've set it up it to ensure everything is working properly. Fee is for one-way pickup or delivery.
- 0-14 Miles: $35
- 15-29 Miles: $60
- 30-39 Miles: $85
- 40-60 Miles: $125
- 60+ Miles: Call For Quote
In-Store Services
- Details
- Category: Pricing
In-Store Services
Complete System Diagnostics
A Full Access technician will assess and diagnose all of your computer's issues. A quote for repair is included in this price. Once work is approved, this fee is applied to your final bill.
- Laptop Diagnostics: $45
- Desktop Diagnostics: $45
- Mac Diagnostics: $55
In-Store Labor
This is our standard in-store labor rate. Billed in half hour increments.
- In-Store Labor: $95/Hour
-
After Hours Support $125/Hour
Immediate Service Rush Fee
Need it fixed now? Get front-of-line priority service. We'll have a Geek waiting.
- Rush Fee: $25/Hour
Remote Web Support
Over 90% of all computer problems can be resolved over the web. If you can connect to the internet, we have remote support options available. Billed in half hour increments.
- Remote Support: $75/Hour
1-On-1 Training
A Full Access technician will sit down with you and share their expert knowledge. We can educate you on everything from basic computer use to advanced server configuration. Training is available onsite at standard labor rates.
- 1-On-1 Training: $95/Hour
Virus & Spyware Removal
Let the professionals at Full Access remove all traces of viruses and spyware. This price also includes a complete system optimization and installation of all available Windows Updates. We offer several antivirus solutions and will give you expert advice to prevent future infections.
- Virus & Spyware Removal: $95 to $149
Complete System Optimization
Comprehensive system tune-up. After running a complete hardware diagnostics, we'll disable items from start-up, uninstall junk software, clear temporary internet files, clean your system's registry, install Windows updates and more.
- System Optimization: $95
Operating System Reload
Fresh install of your operating system, with all drivers and all available Windows Updates installed.
- Operating System Reload: $149
- Backup & Restore Personal Data with Reload: add $49
Data Recovery
The experts at Full Access have several ways to recover your lost data. We can recover data from external hard drives, USB flash drives, DVDs, and most other storage media. We also offer clean-room data recovery services through Gillware.
- Data Recovery Attempt: $40
- If Data is Recoverable: add $200
Laptop Service & Repair
- Details
- Category: Pricing
Laptop Service & Repair
We support all makes & models of laptops, netbooks, and tablet PCs.
Laptop, Netbook, & Tablet Diagnostics
A technician will assess and diagnose all of your system's issues. A quote for repair is included in this price. Once work is approved, this fee is applied to your final bill.
- System Diagnostics: $45
- This charge is applied to your final bill if service is approved.
AC Adapter & Battery Replacement
Does your laptop have little or no battery life? Let us order, install, and test your new battery for you. We also carry replacement AC adapters.
- Replacement Batteries Starting at: $49.99
- Replacement AC Adapters Starting at: $29.99
Hinges, Bezel & Plastics Replacement
We can replace broken hinges, plastics, bezels, and more.
- Hinge/Bezel/Plastics - Install Charge: $45
- Hinges Starting at $29.99
- Bezels starting at $19.99
Keyboard & Touchpad Replacement
Is your system missing keys? Spilled liquid on your laptop? Let our experts diagnose and replace the failing components.
- Keyboard Replacement - Install Charge: $60
- Replacement Keyboards Starting at: $29.99
Laptop LCD Screen Replacement
Cracked Screen? No video? The experts at Full Access can install a replacement screen.
- Screen Replacement - Install Charge: $125
- Replacement Screens Starting at: $99
- Refurbished Screens Starting at: $59
DC Jack Repair
Does your laptop no longer charge? Does the laptop's connection to the charger feel "loose"? If so, your system's DC jack may be damaged. Let the experts at Full Access install a new working DC Jack.
- DC Jack - Install Charge: $149
- Replacement DC Jacks Starting at: $19.99